HQE Building in Operation

the best guarantee that your building is efficient and sustainable

HQE Building in Operation (HQE-B Operation) is designed for public and private, non-residential real estate stakeholders of any size, with or without an HQE track record, who are seeking recognition and endorsement of the environmental, societal and economic performances of their buildings’ operation.

HQE Building in Operation forms part of the new family of HQE Building certifications launched by Certivea in June 2022.

It covers a period of three or five years, whichever the client chooses, and engages the stakeholders in a process of continuous improvement.

Certification has two focus: Building, covering the owner’s respective requirements, and Management, covering the operators’ respective requirements.

HQE Building in Operation is a modular scheme and can be adapted to the type of building to be certified: offices, retail outlet, warehouse, hotel, childcare centre, school, campus, museum or library, etc.

The scheme for health establishments will be finalised and launched by end-2022.

The HQE-B Operation scheme, developed with Alliance HQE-GBC and numerous stakeholders. It helps each of our clients to define a path for improvement over the 3 or 5-year period.


More about HQE Building Family

The Management focus of HQE-B Operation contains 13 themes

Building focus contains 15 themes

Correlation with key public policy, business and investor indicators

UN Sustainable Development Goals (SDGs)

  • Significant contribution to SDGs 3, 6 and 7
  • Some contribution to SDGs 4, 8, 9, 11, 12, 13 and 17
  • Indirect contribution to SDGs 2, 5 and 10

EU Level(s) indicators

  • Significant contribution to macro-objectives 3, 4 and 5
  • No. 3 Efficient use of water resources
  • No. 4 Healthy and comfortable spaces
  • No. 5 Adaptation and resilience to climate change
  • Some contribution to macro-objectives 1, 2 and 6
  • No. 1 Greenhouse gas emissions along the building’s lifecycle
  • No. 2 Resource-efficient and circular material lifecycles
  • No. 6 Optimised lifecycle cost and value

HQE Building in Operation: When? How? What cost? What score?, etc.

Recommended phase for certification entry

  • N/A
  • Component selected by client (Building or Management?) and duration of certification (3 or 5 years?)

Contact with a referent recognised by Certivea

  • Recommended, particularly if you have not sought HQE certification before or if your last HQE certification was several years ago

Contact with Certivea during the certification process

  • Contact with your Certivea representative by e-mail or phone
  • Online contact via Certivea’s ISIA-2 digital platform

Scoring scale

4 levels: Good, Very Good, Excellent, Outstanding

Information on certification

  • Information may be circulated on the certification in progress
  • At the end of the 3 or 5-year period, information may be circulated on the certification issued by Certivea, indicating the years certified

Amount paid to Certivea for the certification process

  • Depends on project and total surface area
  • €19000 excl. tax on average
  • This price includes the cost of the auditor, an independent third party commissioned and paid by Certivea.

Key stages of HQE-B Operation certification for a period of 3 or 5 years